Support

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How Does It Work?

1. Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.
2. You are prompted to download a small virus-free plug-in.
3. With your permission, your support representative can view your screen and share control of your mouse and keyboard.
4. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Live representatives are online and standing by! Name : Email Address: Please fill out the field above, type the code you received from your Representative and click the Click Here button to proceed.

• technocopy products
• copy / print / scan
• printers
• large format copy / print / scan
• large format printers
• scanners

• technocopy services
• document management
• scanning bureau services
• print audit
• print & copy management
• IT support and services
• document distribution

If you need remote support please request your remote support session.

When we say we put our customers first it isn't just a slogan, it's a commitment. Read more about us.